RESISTANCE TO CHANGE

Q: Are your decisions CREATING or PREVENTING resistance to change?

How would you know?

♦ A business is a system—a network of functions and their connections.

♦ In order for a system to have integrity, it must be designed and built according to its purpose; it’s raison d’être.

♦ System INTEGRITY indicates alignment between the current state of your business and its desired state, which is better known as SUCCESS.

♦ Misalignment between the current state of your business and its desired state is the source of unnecessary friction and conflict, better known as FAILURE.

♦ Any (arbitrary financial) goal or strategy that is not in alignment with the purpose for which the business system was designed causes friction and conflict, which disrupts system integrity.

♦ Regular employees resist change if they know it to threaten system integrity. Mind you, no one knows more about the system than the people who do the actual work!

Q: How willing are YOU to change your mind?

Ponder this quote . . . . .

Biological organizations put innovation and creativity at the “top” of the hierarchy (in the brain), just the opposite from their position in most human-made organizations (as corporations or nations), where structure becomes increasingly rigid toward the top.”

– Erich Jantsch, quoted in Looking Glass Universe

Read all about that and more in THE ROOT CAUSE: Rethink Your Approach To Solving Stubborn Enterprise-Wide Problems. Get your copy, now available for pre-order.

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