The current Zeitgeist dominating our decision-making processes is unsustainable because it conflicts with our humanity, which refers to the quality of compassion or consideration for others (people or animals). The Root Cause is a call for the human maturation of our executive leaders.
How to Live within a System
We live our lives in relationships to systems, whether that is a business system, a financial system, a political system, a legal systems, or a computing system. As the brainchild of our conscious, intellectual, and rational mind, systems are based on programmatic rules, protocols, and conventions.
Although systems are a means to an end, Dr. Albert Einstein noticed that “Perfection of means and confusion of ends seem to characterize our age.” Success as an individual, a business, or a nation is believed to depend upon the extent to which systems are perfected, and on our submission to their dictates, for which we must sacrifice our humanity. Note that success is expressed predominantly in terms of monetary equivalents, ratios and indices. We increase personal and investment income, net-profits, and Gross Domestic Product by choosing special interest over the greater good, and making more money over clean air, land and water, quality of life, national security, and animals’ natural habitat.
The discrepancy between our definition of success and that of a system’s purpose―the reason why a system is designed, built, implemented, maintained, and managed―causes friction and conflict, which we experience in the form of stubborn systemic problems.
Why You Would Want to Read The Root Cause?
The Root Cause describes how to use the system for human purposes―how to organize a business system and direct it towards its purpose as a human being. This requires insight into a business’ functioning as a singular, unique, integrated, and open system. Success is thus defined as a system’s capability and capacity to produce and deliver the kind of use value that makes you your intended target audience’s obvious choice supplier.
The Root Cause describes why an obvious choice supplier is by nature effective and efficient whereas an efficient supplier is hardly ever the obvious choice of its buyers and users.
The Root Cause encourages current and future chief executives to assimilate the power of the systems under their control with the life force of humanity (analogous to Obi-Wan Kenobi’s famous line from the movie Star Wars “Use the Force, Luke”). Whereas systemic problems are generally perceived to be without solution, re-associating the life force with principles of management and leadership cannot fail to make you Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems.