Hans Norden

Who is “HE” in the Pogo cartoon?                 HE is the enemy!HE is an opposing force that makes the simple difficult and the difficult seemingly impossible.             Where does HE make his presence most frequently known?At the cutting edge; right there at the interface between your front line people and the public at large―your buyers,

Competition exists when two or more businesses offer SIMILAR products or services, aimed at satisfying the SAME need as expressed by members of the SAME market segment, within the SAME market place. Creating a Competitive Advantage is a matter of improving one’s operational EFFECTIVENESS, which can be accomplished by either: Operating a transformation process similar

The US Marine Corps manual Warfighting describes FRICTION as: … the force that resists all action and saps energy. It makes the simple difficult and the difficult seemingly impossible.             How often do YOU, as a responsible decision maker, encounter friction and conflict? How often have you uttered the words “If only [fill in the

Back in 1937, Napoleon Hill wrote in his famous book Think and Grow Rich: This “missing link” in all systems of education known to civilization today, may be found in the failure of educational institutions to teach their students HOW TO ORGANIZE AND USE KNOWLEDGE AFTER THEY ACQUIRE IT. To organize means to structure or

        Not all business advice has to come from business books, magazines, lectures, or seminars. After all, so much wisdom can be imparted from OUTSIDE the confines, boxes or categories labelled “Business”, “Management” or “Leadership.” There is one caveat though and that is you will not find it neatly packaged in single bite-size portions, or presented in any

It was Yogi Berra[i] who said “When you reach a fork in the road . . . take it.”             That’s all fine and dandy, but doesn’t that raise some questions for you regarding the significance of that fork in the road? For example, Why does the road you’re on bifurcate at all? Why here

            Yeah, yeah, I know, Einstein’s definition of insanity―The problems that exist in the world today cannot be solved by the level of thinking that created them―is used ad nauseam.             BUT, what I want you to do is change what you BELIEVE he said—i.e. doing the same thing over-and-over again—to what he ACTUALLY said;

            Imagine everyone agreeing on having a confounding problem while no one admits to making any mistakes; everyone is just doing their job.             The mere fact that this kind of problems tend to linger for months or years, and keep coming back, regardless of your best efforts to solve them, makes matters even worse.

Albert Einstein is credited saying Everything should be made as simple as possible, but not simpler. Yet, many business leaders are preaching the KISS-principle―acronym for “keep It Simple, Sailor”―as it seems to originate from the U.S. Navy. Although this principle was intended originally to be applied to system design, where simple and straightforward contributes to