The Root Cause

Rethink Your Approach To Solving Stubborn Enterprise-Wide Problems

Writing THE ROOT CAUSE #1

            People ask me WHY I wrote THE ROOT CAUSE: Rethink Your Approach To Solving Stubborn Enterprise-Wide Problems? So, let me tell you.             Back at university in good old Amsterdam, I once noticed a connection between what the professor in Finance said with what the professor in Marketing had said previously.             Looking to verify …

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Writing THE ROOT CAUSE #3

            People ask me WHY I wrote THE ROOT CAUSE: Rethink Your Approach To Solving Stubborn Enterprise-Wide Problems? So, let me tell you.             What is your FIRST reaction when everyone agrees there is a BIG problem, and everyone denies making any mistakes; they are just doing their jobs?             I was assigned that project …

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Who IS The Enemy?

Who is “HE” in the Pogo cartoon?                 HE is the enemy!HE is an opposing force that makes the simple difficult and the difficult seemingly impossible.             Where does HE make his presence most frequently known?At the cutting edge; right there at the interface between your front line people and the public at large―your buyers, …

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How To Succeed in a Competitive Market

Competition exists when two or more businesses offer SIMILAR products or services, aimed at satisfying the SAME need as expressed by members of the SAME market segment, within the SAME market place. Creating a Competitive Advantage is a matter of improving one’s operational EFFECTIVENESS, which can be accomplished by either: Operating a transformation process similar …

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Lessons from a World War II Bomber Pilot

        Not all business advice has to come from business books, magazines, lectures, or seminars. After all, so much wisdom can be imparted from OUTSIDE the confines, boxes or categories labelled “Business”, “Management” or “Leadership.” There is one caveat though and that is you will not find it neatly packaged in single bite-size portions, or presented in any …

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